Question 1

What is SustainaBling Ecoccessories?

Accepted Answer

SustainaBling Ecoccessories is a product line under the Seeks Innovate umbrella that promotes sustainability through innovative eco-accessories. These eco-accessories are made from recycled HDPE plastic, combining style with sustainability to suit our market's everyday fashion while helping create a more sustainable community.Follow us on Facebook, Instagram, and TikTok at @sustainabling.seeks for the latest updates.

Question 2

How do I place an order?

Accepted Answer

You can place a pre-order through our website or send us a message on any of our social media platforms. Follow our pages for bazaar announcements—you might find us at an event near you!

Question 3

What are your online store hours?

Accepted Answer

Our online store is open 24/7, so you can place your order anytime. If you have any questions or concerns, our team will respond as soon as possible during our operating hours.

Question 4

Do you accept product reservations?

Accepted Answer

Yes! We accept product reservations for up to 3 days. If the reserved items are not purchased within the provided period, they will automatically be canceled and become available to other customers.

Question 5

Do you have a physical store?

Accepted Answer

Not yet. For now, we operate online and regularly participate in bazaars and pop-up events. Follow our social media pages to stay updated on where you can find us next!

Question 6

How can I track my order?

Accepted Answer

Once your order is confirmed, you will receive an automated confirmation email. Our team will also keep you updated on your order status through your preferred contact method based on your chosen delivery option.

Question 7

Is the delivery fee included in the payment?

Accepted Answer

No. If you choose courier delivery, the shipping fee will be shouldered by the buyer.

Question 8

Do you offer hypoallergenic accessories?

Accepted Answer

At the moment, we do not offer hypoallergenic options due to material, pricing, and quality control considerations.

Question 9

How can I contact customer support if my order is incomplete or incorrect?

Accepted Answer

If you receive an incomplete or incorrect order, please fill out our Order Concern FORM. Our team will review your concern and contact you as soon as possible.

Question 10

Do you offer personalized items or discounts for bulk orders?

Accepted Answer

Yes! We accept bulk orders and customization requests. Simply send us a message through our social media accounts (@sustainabling.seeks on Facebook, Instagram, or TikTok), and our team will be happy to assist you.

Frequently Asked Questions